1. Introduction
Globaltium Sdn Bhd (Company No. 774025-T) ("we", "our", or "us") is committed to protecting the privacy of individuals who visit our website at globaltium.com and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
2. Information We Collect
Information You Provide
We collect information that you voluntarily provide when you:
- Submit a contact form on our website (name, email address, message content)
- Apply for a job position (name, email address, resume, and qualifications)
- Communicate with us via email or telephone
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- IP address and browser type
- Pages visited and time spent on each page
- Referring website or source
- Device type and operating system
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide customer support
- To process job applications and communicate with candidates
- To improve our website and services
- To analyse website traffic and usage patterns
- To comply with legal obligations and protect our rights
4. Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- Service providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business (e.g., email delivery, analytics).
- Legal requirements: We may disclose information when required by law, regulation, or legal process.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyse web traffic and improve our site.
We use Google reCAPTCHA on our contact form to prevent spam and abuse. Google reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.
You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our website.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
8. Your Rights
Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the right to:
- Access your personal data held by us
- Correct any inaccurate or incomplete personal data
- Withdraw your consent for processing of personal data
- Request deletion of your personal data, subject to legal obligations
To exercise any of these rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
- Email: sales@globaltium.com
- Phone: +603 6144 0250
- Address: B-12-12, Megan Avenue 2, Jalan Yap Kwan Seng, 50450 Kuala Lumpur, Malaysia